Legal Transformation

The starting point of any transformation should be ascertaining the status quo of in-house legal advice. What resources do we use for what? What are our biggest time and cost drivers? Which teams are optimally staffed and which are not? Which activities can be made more efficient through digitalisation, automation or relocation? And what are our prioritised actions on the transformation roadmap?

The Legal Business Solutions team supports you in these matters with competent advice, as well as proven methods and tools. One of these is our “Legal Activity Value Analysis”, in which we use an online-supported survey with a taxonomy specifically tailored to your individual divisional structure, in order to reveal a complete inventory of your status quo. A dashboard not only provides answers to pre-defined questions but also allows you to address new questions as they arise. Together, we define the optimal roadmap and a convincing, verifiable business case based on sound data – and thus lay the foundation for a successful legal transformation.

Our experts support you in identifying and quantifying value-creating sources of optimisation in a targeted manner, and in setting the right targets and measures. From this, we develop a target operating model tailored to your legal function, which forms the strategic basis for the Legal Operations Roadmap.

The PwC Legal Business Solutions team uses our assessments and all the experience it has gained from completed projects to determine the optimal roadmap for your individual situation as a Legal department, in order to achieve demonstrable success quickly, on the one hand, and, on the other hand, to take account of the aspects of a long-term, sustainably effective transformation.

Any change can generate resistance and rejection. Of course, this also applies to the transformation of the Legal department. Our multidisciplinary project teams consider this aspect from the start and develop the right communication and training measures to optimally prepare your employees for the transition and tackle any resistance in a targeted manner.

By taking over centralised Corporate Office processes, among other things, we create freedom for our clients, in order to focus on the strategically important issues of their business.

In the medium and long term, digitalisation is changing companies and their business models, in some cases at a fundamental level. Simultaneously, companies are already facing unprecedented challenges due to global crises, and ever fewer skilled workers are available to deal with them. Both issues – here long-term developments and acute crisis situations – have an impact on organisational efforts, as well as on corporate governance, especially in an international context. 

As a corporate governance service provider, PwC Legal supports clients not only in complying with the requirements for their global corporate structures at all times (and even in times of crisis), but also in setting them up today for the digital future in a process-based manner.

Our global Entity Governance & Compliance (EGC) team offers tailor-made solutions for this. As an “Alternative Legal Service” provider, we combine expertise with business processes and state-of-the-art technology in a holistic and global managed service approach.

Our end-to-end solution for your whistleblowing channel.

Due to the EU Directive on the Protection of Whistleblowers, all companies – irrespective of their legal form – as well as government agencies, are obligated to set up a so-called internal reporting channel through which whistleblowers can report certain violations of the law.

However, the establishment of a whistleblower system is more than an obligation. The internal reporting channels facilitates a cultural change with the aim of initiating a continuous improvement process and thus making the department or company fit for the future. The early detection of legal violations can lead to a reduction in liability risks and thus avert instances of damage.

With our Whistleblower and Ethics Reporting Channel, we offer you a standardised and digitised solution for the establishment and operation of an internal reporting channel as a managed service. This is a one-stop-shop solution where our multidisciplinary excellence team of lawyers, programmers and managed service experts combine their extensive business knowledge and professional services expertise with deep data and technology skills.

Our approach to automated processing of similar issues.

Companies find themselves increasingly confronted with the challenge of having to deal with numerous similar issues. These can be, for example, applications, enquiries or letters of demand. The manual processing of these issues is resource-intensive and prone to error.

With the Automated Processing Solution, processing is automated and standardised, and you always enjoy full transparency of the processing status by means of a live dashboard.

Defence against class action lawsuits – our expertise combined with litigation security and state-of-the-art IT.

Do you have the necessary resources to efficiently analyse and manage claims and litigation? With the Automated Processing Solution for Mass Claim, the answer is clearly yes!

We handle class action legal proceedings for our clients with the help of the PwC Mass Claims Machine – a state-of-the-art, technologically efficient solution that enormously speeds up otherwise lengthy processes.

Our tool analyses documents such as demand letters or statements of claim and extracts all relevant information. It creates files and the respective response documents digitally, and to a consistently high standard of quality. Thanks to freely configurable live dashboards, you get a comprehensive overview of all the KPIs that are important to you in real time.

Respond to objections in the planning approval procedure in an automated and legally secure manner.

Regardless of whether you are in charge of railway, energy plant, airport, road construction or other infrastructure projects: during the hearing on the respective plan approval procedure, you – as the project developer or plan approval or hearing authority – are confronted with a large number of objections from those affected and comments from public interest groups.

As a rule, these objections and comments are processed manually, and it takes several staff members to prepare hearing procedures and responses.

The Automated Processing Solution for Infrastructure offers you a powerful objection management system that analyses and evaluates objections to construction projects. In addition, the solution supports you in hearing procedures – by preparing response letters and comparisons of objections received and the respective responses.

Track, triage and tackle current regulations at all times.

Financial services firms operate in an increasingly complex legal and regulatory environment, subject to constant changes and competing requirements.  

At the same time, resources for tracking, reviewing, and managing these changes are becoming increasingly scarce.

PwC's Rule Scanner helps you by providing a lawyer-led, AI-powered global solution for legal and regulatory horizon scanning plus risk mapping backed by trusted PwC Legal managed services solutions.

For this, the Rule Scanner tags items published by the regulatory authorities (Regulation Library) and links them to a taxonomy agreed with you. Rule Scanner proactively assesses your company's operational and legal footprint and identifies areas of potential regulatory or legal risk. These risks are presented visually in an intuitive dashboard as well as rolling news updates. Additional managed legal services are available to help business units and control functions identify, mitigate and manage legal and regulatory compliance issues as well as to proactively seize business opportunities.

PwC’s Rule Scanner thus allows your staff to focus specifically and efficiently on the regulatory changes that have the greatest impact on your business.